Effective Date: 01/01/2023
1. Introduction
1.1. Welcome to Salwa Faour FZE. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services ("Service").
1.2. By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you place an order for our Service.
2.2. Order Details: We collect information related to your orders, including your preferences for calligraphy style, text, and any special requests.
2.3. Communication: We may collect information from your communications with us, including emails and messages sent through our website or other communication channels.
3. How We Use Your Information
3.1. We use your personal information for the following purposes:
3.1.1. To process and fulfill your orders for calligraphy artwork.
3.1.2. To communicate with you about your orders and any inquiries.
3.1.3. To provide customer support and respond to your requests.
3.1.3. To improve our Service and enhance your user experience.
3.1.4. To send you marketing communications and promotional offers with your consent.
4. Information Sharing
4.1. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4.2. We may share your personal information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners. These service providers are obligated to keep your information confidential and secure.
4.3. We may disclose your personal information if required by law, government authorities, or to protect our legal rights or the rights of others.
5. Data Security
5.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
6.1. You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time.
6.2. To exercise your rights or make any privacy-related inquiries, please contact us at connect@salwafaour.com .
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on our website.
8. Contact Information
8.1. If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at connect@salwafaour.com .
By using our Arabic Calligraphy Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.